020 8520 5268 | Ashlins Natural Health, 181 Hoe Street, E17 3AP sarah@saraholiverosteopathy.com

Covid-19 Coronavirus

I am reopening the clinic. In line with guidance from Public Health England and the Institute of Osteopathy I am implementing additional safety and hygiene control measures which are outlined below.

I am also offering video consultations, which are perfect if you have been advised to shield or self isolate, are unwell or simply find it more convenient.

I cannot offer face to face appointments to anyone:

  • experiencing symptoms of covid-19
  • with a positive test result for covid-19
  • in close contact with a case of covid-19

In each of those cases you would have been advised to self isolate by the NHS. I would be able to see you at the end of the isolation period.

What to Expect

Before Booking

I’ll contact you via email or phone to briefly review your symptoms and general health and discuss whether a video or face to face consultation is suitable. We’ll find a mutually suitable time for your appointment.

Making an Appointment & Payment

I will book you into my diary and send you a confirmation email and invoice. Please pay by Stripe or BACS in advance of your treatment. I do not accept payment by cash or cheque. Give me at least 24 hours notice if you wish to cancel or move your appointment.
You can also book online.

Pre-Appointment Screening

I will contact you the day before your appointment to check if you have been in contact with a case of covid-19 or are experiencing any symptoms. If you have developed symptoms or been in contact with a case, we will reschedule your appointment.

Personal Protective Equipment (PPE)

I will give you a disposable mask to wear for your appointment. I will be wearing a mask and disposable apron. I may also wear eye protection and gloves. I will wash my hands and forearms before and after treatment.

Arriving for your Appointment

Please wait outside the clinic. I will open the door in time for your appointment. Please attend alone. If you need a chaperone let me know before the appointment. Wear stretchy clothes such as leggings/shorts and a vest or tshirt.

Travel light and bring the minimum possible with you. Leave your extra layers, bags etc at home!

Wash your hands with hand sanitiser when you enter the building.

Cleaning & Hygiene

I will be cleaning and airing the room between every appointment. All soft furnishings and linens have been removed. All equipment is now wipe clean or disposable.

Working together we can make the experience as safe as possible and enable you to receive treatment. My availability will be quite limited to begin with but should improve once we get up and running.

Thank you for your co-operation and I look forward to hearing from you soon.

Get in touch at sarah@saraholiverosteopathy.com